Privacy Policy — SDPPL & SDPPL Work apps

SUPER DIAMOND PROCESSORS PRIVATE LIMITED (“SDPPL”, “we”) · Mumbai, India · Effective 7 November 2026 · Applies to the mobile applications SDPPL (for customers) and SDPPL Work (for SDPPL staff). The website policy lives at sdppl.com/privacy-policy.

1. Who the apps are for

SDPPL lets our customers photograph a jangad (issue voucher), choose the diamond services they need, and arrange a pickup. Anyone may sign up with their mobile number. SDPPL Work is used only by SDPPL employees; accounts are created by the company and there is no public sign-up.

2. What we collect

Data	App	Why
Name and mobile number	Both	Your account, sign-in, and so our team can contact you about a pickup or delivery.
GST number (optional)	SDPPL	Invoicing, if you choose to give it.
Photographs you take in the app	Both	The jangad slip you send us; for staff, the collected slip and the receiver’s signature as proof of delivery.
Precise location	SDPPL Work only	Attached to a pickup or delivery the staff member records, while using the app, as proof of the visit. The customer app never asks for location.
Device identifiers	Both	A random device id, the app version and, if you allow notifications, a push token — so you can see and sign out your own phones.
Business records	Both	The jangads, services, deliveries and invoices that the work itself creates, held in our business system.

3. What we do not do

No advertising, no ad identifiers, no sale of data, no sharing with data brokers.
No tracking across other apps or websites.
Data is shared outside SDPPL only with service providers that run our infrastructure (hosting, WhatsApp message delivery, push notifications) and when the law requires it.

4. Security and retention

All traffic between the apps and our servers is encrypted (HTTPS). Data stored on the phone is encrypted on the device. Business records are kept as long as Indian commercial and tax law requires; account data is kept while your account exists.

5. Deleting your account and data

In the SDPPL app: Account → Delete my account. You can also request deletion without the app at sdppl.com/app/delete-account. Deletion closes the account and removes personal data not required for legal record-keeping. Staff accounts in SDPPL Work are managed by the company and end with employment.

6. Permissions the apps ask for

Camera / photos — only when you photograph or pick a jangad page, a receipt page or a signature.
Location (SDPPL Work only) — only while recording a pickup or delivery.
Notifications — order and work updates. Optional.

7. Contact

SUPER DIAMOND PROCESSORS PRIVATE LIMITED, Room No 110, B-Wing, Maa Ashapura CHS, Nanasaheb Dharmadhikari Road, Mumbai 400051, India.
Email: info@sdppl.com · Phone / WhatsApp: +91 80808 09288

We will post any change to this policy on this page.